Terms of Service

Submitting an enquiry through the site does not create a contract and does not establish a client relationship. Correspondence is handled in line with the privacy policy. Any engagement for services is subject to a separate written agreement signed by both parties.

In practice this means you can ask about integration work, request a scoping conversation, or send documents for review without either side taking on an obligation. Nothing you send becomes confidential until we agree a confidentiality arrangement in writing, so please do not send credentials, access keys or regulated personal data through the enquiry route.

A quotation, a proposal or an outline of approach is not a contract either. Integration, migration and managed operations begin only once both parties have signed an agreement that sets out scope, responsibilities, service levels and charges. Complaints or notices about an existing engagement are handled under that agreement, not under these website terms.

The content on the site describes our services and general approaches to integration work. It is provided for information and may be updated or changed without notice. Nothing on the site constitutes professional, legal or regulatory advice, and it should not be relied on in place of specific advice for your circumstances.

Descriptions of methods, platforms or delivery patterns are general illustrations of how we work. They are not a commitment that any particular method, vendor or timeline applies to your estate. What applies to you is stated in a signed agreement, after we have seen your systems and understood your constraints.

Where the site refers to regulated sectors, it does so to describe the kinds of organisations we work with. It is not a claim of authorisation, certification or supervisory approval, and it is not a substitute for advice from your own legal, risk or compliance function.

The content of this site, including text and materials we have produced, is owned by SOLARIS INNOVATIONS LTD or used with permission. Company and product names mentioned on the site may be trademarks of their respective owners. References to third-party providers are made for identification and comparison only and do not imply any affiliation or endorsement.

Naming a platform, a vendor or a cloud provider describes the technologies we integrate and the environments our clients run. It does not mean we are an agent for that provider, that they sponsor this site, or that they have reviewed what we publish here.

We aim to keep the site available but do not commit to uninterrupted access. Access may be suspended for maintenance, updates or reasons outside our control. We are not liable for any loss arising from the site being unavailable.

Availability commitments for integration or managed services are set out in the relevant service agreement. They do not apply to this website, and nothing published here changes them.

To the extent permitted by law, SOLARIS INNOVATIONS LTD is not liable for indirect or consequential loss arising from the use of this site or reliance on its content. Nothing in these terms limits liability where it cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

This limit applies to the website. The liability position for integration, migration or managed operations is set out in the signed agreement for that work, which may include its own cover, exclusions and insurance arrangements.

These terms are governed by the law of England and Wales, and disputes arising in connection with them are subject to the exclusive jurisdiction of the courts of England and Wales.