An open service cabinet under cold overhead rack light, with legacy jacks on the left, cloud endpoints on the right, and one amber patch cord running between the columns.

London systems integration

We patch old estates into cloud platforms

Legacy on the left. Cloud on the right. We run the cord — a London systems integration and digital services firm for UK organisations running serious estates.

What systems integration actually means here

The connective tissue between systems that were never designed to meet

In practice that means mapping data flows between an on-premise ERP and a cloud CRM, replacing a nightly file drop with an event stream, or giving a reporting layer read access to records that live in three places. It is unglamorous work and it is where most transformation budgets quietly fail. We start by documenting what exists, what depends on what, and which interfaces nobody currently owns. Until that map is drawn, every migration plan is a guess.

Interface mapping

A written interface map of the estate as it is: what talks to what, on which transport, on which schedule, and who owns the handshake. This document is the deliverable most clients never had.

Hybrid cloud joining

Workloads split on purpose: cloud for elasticity, hosted services for scale-out analytics, on-premise for the systems too entangled or regulated to move this year. AWS is one platform that commonly sits in these designs, alongside Microsoft and private cloud.

Managed operations

Once the join is live, somebody has to watch it at 3am. Monitoring across hybrid infrastructure, patch and change coordination, interface health, escalation for the systems your own team does not want to be on call for.

The rear of an open service cabinet, cabling organised through cable-management fingers under cold overhead rack light.
Cable detail from a legacy estate run we documented before any migration scope was signed.

Hybrid cloud, without pretending everything moves

The interesting question is rarely which cloud

The integration problem is making the split invisible to the people using the services. In practice, this is what the visible notes on the cabinet door actually read.

Interface carrying traffic
Named, monitored
Change window agreed
With the client
Rollback path
Rehearsed first
After-hours owner
Named person

Sectors where downtime has consequences

Environments where a broken integration is an incident

We work mainly in the sectors where change windows, rollback paths and audit trails are mandatory rather than courteous. Each row below is a sector we deliver into; the last column is what the delivery model guarantees on every interface we touch.

Regulated

Public sector

Framework-style buying routes, named personnel, and security postures that survive scrutiny. A large share of work is shortlisted before anyone reads a technical proposal.

Regulated

Financial services

Reviewed decisions, evidence trails a regulator can follow, and a preference for fewer logos and more named engineers on the project.

Regulated

Utilities and energy

Operational technology alongside enterprise systems, where the interface is not merely read by the operator but drives physical plant.

Regulated

Healthcare and digital health

Clinical and admin estates held together by interfaces that were not designed to meet, in environments where data protection shapes every design decision.

Regulated

Critical infrastructure

Where the cost of an unplanned outage is measured in days, not hours — the sector where an audit trail on every interface we touch is non-negotiable.

How a project actually runs

The cord is walked one step at a time

Modernising a legacy estate is rarely a rewrite. It is a sequence — each step independently useful, so a programme that stalls halfway still leaves the estate better than it found it. The rail below is the sequence we actually walk.

Step one

Discovery and estate mapping

We document what exists before anyone proposes a change. Source systems, target systems, dependencies, transport, schedules and the interfaces nobody currently owns. The deliverable is a map, not a plan; a plan without the map is a guess.

Step two

Interface design and identity

Every interface gets an explicit contract: authentication, least-privilege access to the data it needs, update frequency, failure behaviour and the monitoring rule that raises an alert when it behaves outside its pattern. Nothing exotic, but written down and reviewed.

Step three

Parallel run

Where risk warrants it, the old interface and the new interface run side by side. The two paths are compared, discrepancies are resolved, and the cutover is rehearsed before it happens rather than during it.

Step four

Cutover inside an agreed change window

Cutover happens inside a change window agreed with the client, with a rollback path that has been rehearsed. If a cutover cannot be reversed quickly, it is not ready.

Step five

Co-managed operation

Co-managed IT suits organisations that have an internal team and want to keep it. We take the specialist load: monitoring across hybrid infrastructure, patch and change coordination, interface health, and escalation for the systems your team does not want to be on call for.

Step six

Optimisation

Once the join is stable, the interesting questions open up: which interfaces can be consolidated, which manual handovers are now safe to automate, and which parts of the estate are ready for the next stage. Optimisation is a returning exercise, not a phase.

A rack aisle in a switch room, cold overhead light raking the slotted ceiling, one live jack in focus.

Workflow automation, and where to point it

Count the manual steps before you build anything

Automation is most valuable where a human is copying data between two systems that should already know about each other. Before we build anything, we count the manual steps, find the ones with a clear rule, and leave the judgment calls alone. Teams often arrive asking for a broad automation programme and leave the scoping session with three specific candidates instead. That is the right outcome. Automation that removes a well-defined handover is durable; automation that guesses at intent creates a new class of exception to manage.

Data interoperability

Why reporting breaks first

The first symptom of poor interoperability is usually a report nobody trusts. Figures pulled from two systems disagree, so someone maintains a spreadsheet to reconcile them, and that spreadsheet becomes the real source of truth. Fixing this means agreeing on identifiers, ownership and update frequency at the interface level, not at the dashboard level. Getting the plumbing right is what makes the analytics worth having.

Delivery model

Co-managed or full outsourcing

Co-managed fits when there is an internal team worth keeping. Full outsourcing fits when there is nobody to co-manage with — and we say so when that is the case.

How buyers in this market evaluate integrators

The questions experienced buyers ask first

Broad-line providers such as Softcat get compared on scale, vendor relationships and delivery breadth. Engineering-led consultancies such as BJSS get compared on delivery credibility in regulated programmes. Our honest position sits closer to the second: fewer logos, more named engineers on the project.

Read how a project runs

The four questions, answered in the room

An interface that survived a review
We can walk through the audit trail, the authentication model, and the monitoring rule on a specific interface we have built.
Who is on call after go-live
Named engineers, not a tier of first-line staff, under a co-managed or outsourced contract agreed before cutover.
What happens if the migration stalls
Each stage is independently useful: a stalled programme still leaves the estate with a documented map and at least one improved interface.
Public sector buying routes
A large share of UK public-sector work is bought through framework-style routes. Referenceable work, named personnel and a security posture that survives scrutiny matter earlier than the technical proposal.

If you are buying rather than selling, the same structure tells you what to ask for in the evaluation pack.

What we don't do

The work we turn down

Saying no early is cheaper for everyone than saying it in month four.

  • We don't do speculative proofs of concept that never reach production.

  • We don't take on migration work where the client cannot name an internal owner for the legacy system.

  • We don't sell licences or take vendor commissions, which keeps the architecture recommendation independent of what gets purchased.

  • We decline work when a client wants a cloud-only strategy for an estate that cannot support one this year.

Questions we get asked

Straight answers before the first meeting

How do you integrate legacy on-premise systems with cloud platforms without disrupting operations?

By sequencing the change at the interface level rather than the system level. We document existing dependencies first, then replace one interface at a time, usually running old and new paths in parallel before cutting over. Change windows and rollback paths are agreed before any cutover happens.

Which UK sectors care most about compliance-heavy integration work?

Public sector, financial services, utilities and energy, healthcare and digital health, and critical infrastructure. In these environments integration decisions are reviewed, so the audit trail around an interface matters as much as whether it works.

What is the difference between systems integration, managed services and digital transformation consulting?

Integration is the build work that connects systems. Managed services is the ongoing operation of what was built. Transformation consulting is the wider sequencing advice. They overlap, and a firm that only does one of them will tend to sell you the one it does.

What does a secure integration architecture look like for a regulated environment?

Defined interfaces with explicit authentication, least-privilege access to the data each interface needs, logging that a reviewer can follow, and monitoring that raises an alert when an interface behaves outside its expected pattern. Nothing exotic, but consistently applied.

When is co-managed IT better than full outsourcing?

When you have an internal team worth keeping and want to add specialist coverage rather than replace it. If there is no internal capability to co-manage with, full outsourcing is the honest answer, and the delivery model should say so.

Starting a conversation

A scoping session, not a sales call

Bring the system map if one exists; if it doesn't, that is the first thing we would produce. We usually ask about the interface that causes the most support tickets, the compliance obligations attached to the data, and who currently holds operational responsibility after hours. From there we can outline an approach, a rough sequence and the decisions you would need to make. There is no charge for that first session.

A painted slate spec plate with three machined grooves and a single amber tick in the lower third.
The kind of plate we mark on every interface before it goes into a change window.

Who we are, in one paragraph

A small firm by design

SOLARIS INNOVATIONS LTD is registered in England with company number 17483962 and operates from 1 New Change, London, EC4M 9AF. The people who scope the work are the people who deliver it, which is unusual at our end of the market and is the main reason clients stay. Our focus is the join between old and new systems in UK organisations where getting that join wrong has real consequences.

Registered office
1 New Change, London, EC4M 9AF
Company registration number
17483962
Working hours
Monday to Friday, 09:00–18:00